Skip to content

FAQs

 

PRODUCT FAQS

1. Which product is best for me?

Open tab

All of the supplements in our range are based around the unique nutritional benefits of
seaweed, and the natural source of essential iodine that it provides. This means that whichever product you choose can benefit your energy levels, metabolism, thyroid health, cognitive function and even the health and appearance of your skin.

If there’s an area of your health that you feel needs a bit of extra support, then check out
the product pages for our Immunity+, Menopause+ and Focus+ products, to find
out how they can provide even more natural benefits for you.

2. Are your products suitable for vegetarians and vegans?

Open tab

Yes, all of our products are suitable for vegetarians and vegans. They are also kosher and organic certified.

3. Do you sell seaweed powder and ingredients?

Open tab

We do sell seaweed as an ingredient through our PureSea® brand. However, these ingredients are only available to buy in bulk for food and nutritional businesses. Please contact our ingredients division to find out more.

If you’re hoping to benefit from the nutritional properties of seaweed by adding it to your smoothies or sauces, then lots of our customers simply open the capsule and sprinkle the
contents into their favourite recipe. As all of the ingredients within our capsules are natural, this is a safe and convenient way to add a nutritional boost to your meals.

4. Where can I buy the products?

Open tab

You can buy all of our supplements directly from us right here on the website. They are also available to buy in Boots and Holland & Barrett, and on QVC and Amazon.

Our website is the only place you’ll be able to sign up and save 15% on every single order.

5. How should I store the product?

Open tab

Doctor Seaweed’s Weed & Wonderful supplements are supplied in blister packs within a box, meaning you can store them wherever is convenient for you.

We recommend keeping
them somewhere you won’t forget to take them, like next to your kettle, toaster or on your desk.

6. When's the best time to take capsules and should I take them with or without food?

Open tab

As all of our capsules contain only natural ingredients, it’s perfectly safe to take them at
any time of day, with or without food.

Many of our customers prefer to take their capsules with their breakfast, as it’s a great habit to get into and ensures that you’re getting a source of essential nutrition to allow you to
function optimally all day.

Research has also shown that our seaweed can help to manage blood sugar release, so taking
them with breakfast can help you to achieve a more sustained energy release throughout the day.

7. How many capsules should I take?

Open tab

Taking just one of any of our capsules per day will ensure you meet your daily requirement for iodine.

Some of our customers like to take two of our different products, to get even more natural health benefits – this is completely safe,and up to you to decide which areas of your health you feel need some extra nutritional support.

8. Can I take the capsules with other medication?

Open tab

All of our supplements contain only natural ingredients, simply put into a capsule for ease of use and convenience.

The natural iodine provided by one of our capsules is comparable to a portion of white fish, and should not affect any other medication that you are taking.

If you’re unsure, it’s always best to consult with your doctor or a medical professional.

9. Can I use the capsules in another way i.e. using them for cooking?

Open tab

Yes! Doctor Seaweed’s Weed & Wonderful® is all about making it easy to fall in love with seaweed. The capsules can be easily opened and since the ingredients are all natural, they’re completely safe to add to any of your favourite recipes.


Lots of our customers like to add the capsule contents to their smoothies or sauces if they prefer not to swallow the capsules, or have children that find it difficult to.

10. What happens if I forget to take a supplement one day?

Open tab

No need to worry – we know that everyday life can be busy and from time to time you may forget
to take your daily capsule. However, consistency is key, and it’s important to take your capsules as regularly as possible to ensure that you feel the maximum amount of benefit.

Lots of our customers keep their supplements by their
kettle, toaster, or on their desk to ensure they don’t forget.

11. Are your products suitable for people with seafood allergies?

Open tab

Our seaweed is tested every single batch for all allergens (including fish and crustaceans), with none detected.

IMMUNITY+ FAQS

1. In the Immunity+ Supplement, what level of IU's is the Vitamin D3?

Open tab

The Vitamin D3 in our Immunity+ Seaweed Capsules is 10μg (micrograms) which is the equivalent to 400 IU's (International Units).

2. What if I’m taking other supplements?

Open tab

Providing you haven’t been told by a doctor to avoid certain vitamins or minerals, it is safe to take our capsules in conjunction with other supplements.

If you do have any specific concerns regarding vitamins or supplements, it's always best to check with your doctor or medical professional.

Menopause+ FAQs

1. Can I take the Menopause+ supplement in conjunction with HRT?

Open tab

Our capsules only contain ingredients from natural food sources, simply providing this
nutrition in a much easier and more convenient way - meaning they should not affect any other medication you may take.

However, women who are on HRT are sometimes told to avoid products containing Red Clover, due to them providing a natural source of phytoestrogens. If you’re unsure, it’s always best to check with your doctor or medical professional.

2. Can I take the Menopause+ supplement in conjunction with thyroxine?

Open tab

Our capsules contain only natural ingredients from food sources, simply providing this nutrition in a much easier and more convenient way. As they are not medical or pharmaceutical, they are safe to take alongside thyroxine.

The natural levels of iodine in one of our capsules allows for European Food Standards Agency approved health claims that our
supplements support thyroid function. If you’re unsure about supplementing alongside your medication, it’s always best to consult your doctor or a medical professional.

3. Can I take Menopause+ alongside other supplements such as cod liver or vitamin C?

Open tab

Our capsules contain only natural ingredients from food sources, simply providing this
nutrition in a much easier and more convenient way. Since your body both requires and receives lots of different nutrients throughout the day, combining
our supplements with others should not cause any adverse effects.

If you’re unsure, it’s always best to consult with your doctor or medical professional.

Health FAQs

1. What are the benefits of taking the supplements?

Open tab

Seaweed is incredibly nutrient dense, and Doctor Seaweed has focussed on just one species
due to its specific nutritional benefits and sustainable supply. Our seaweed outperforms many other foods gram for gram in terms of its nutritional content.

The main health benefits come from the naturally rich source of iodine that our seaweed provides. Iodine is an essential nutrient that we need to consume in our diet to ensure that our thyroid can produce the hormones required to regulate our
metabolism.

A diet insufficient in iodine can lead to an underactive thyroid
(hypothyroidism) which results in symptoms such as tiredness, weight gain (or difficulty losing weight), sensitivity to cold and even delayed thought processes and impaired memory.

There is also research to support that our seaweed can benefit weight loss and blood sugar management through its ability
to inhibit carbohydrate breakdown.

Our Immunity+, Menopause+
and Focus+ supplements offer additional benefits – check out the product pages to learn more.

Remember – not
all seaweed is created equal. There are many different species, and it is important that whatever product you choose, you know where it is from, what the
nutritional properties are and that you are confident in the supply. As Doctor Seaweed has his own dedicated supply and production, every single batch is
tested to ensure safe and consistent nutrient levels.

2. I have an underactive thyroid, can I use the capsules?

Open tab

Our capsules contain only natural ingredients from food sources, simply providing this nutrition in a much easier and more convenient way. As they are not medical or pharmaceutical, they are generally safe to take for everybody.

The natural levels of iodine provided by our seaweed allow for European Food Standards
Agency health claims that our supplements support normal thyroid function, and many of our customers have seen improvements in symptoms of their underactive thyroid since taking Doctor Seaweed’s Weed & Wonderful® supplements.

3. I have an overactive thyroid, can I use the capsules?

Open tab

Although having an overactive thyroid is less common than an underactive thyroid, we do have
customers who are experiencing this, and still take our supplements in order to provide a natural source of iodine and the wider benefits that it provides.

If you do have an overactive thyroid, there may be questions around your sensitivity to iodine, so it’s always best to check with your doctor or medical professional.

It may be helpful to note that one of our Pure Seaweed capsules contains around as much iodine as a portion of haddock, and so can be thought of in the same way as you may approach eating iodine sources such as fish and dairy.

4. Can the capsules help me with weight loss?

Open tab

Our supplements provide a natural source of iodine, which is essential for our metabolism to
function optimally. This means that taking our supplements can help your body to be more efficient at converting the food you eat into energy.

Doctor Seaweed also partners with UK university medical schools to research the impact that our seaweed can have on weight and blood sugar management – with very promising outcomes. Why not explore our testimonials to find out our customers experience
with this.

5. Is the seaweed safe?

Open tab

Our seaweed is sustainably sourced and harvested from the pristine sea lochs of the Scottish Outer Hebrides.

The water quality is continuously monitored by the relevant authoroties, and we test every batch for heavy metals and other pollutants using independent accredited laboratories.

Test results are always well within
UK/EU limits of safety.

6. Can I take the capsules when pregnant?

Open tab

The safe and natural source of iodine provided by our capsules is essential for fertility, pregnancy, breastfeeding and beyond. In fact, the World Health Organisation (WHO) recommend a higher level of iodine during pregnancy, as it is vital for
normal foetal development.

It is especially important to consider supplementing if you have a limited amount of white fish and dairy in your diet, as these are the primary dietary sources of iodine.

A scientific study has also highlighted how natural food sources of iodine (such as our
seaweed), as opposed to artificial sources (such as potassium iodide, often found in supplements) is a safer source for women before, during and after
pregnancy.

7. How do you know how much Iodine is in each capsule?

Open tab

There are over 10,000 species of seaweed worldwide, and the iodine levels vary greatly between species. This makes it especially important to know and trust the products that
you are using.

We only use seaweed from our own dedicated seaweed production based in the pristine Scottish Outer Hebrides, and measure the iodine levels of every batch using independent laboratories.

We have a good, long term knowledge of the iodine levels in our seaweed, which are consistent and safe. Typically, each capsule of our Pure Seaweed contains 350 micrograms of iodine.

8. How much iodine is safe for me to consume?

Open tab

As with all vitamins and minerals, you can sometimes have too much of a good thing. However,
in the UK, there is no official upper limit for iodine intake.

The British Dietetic Association (BDA) estimate that the safe upper limit is around 600
micrograms per day for adults. In other countries, this limit is even higher.

Our Pure Seaweed and Immunity+ supplements provide the highest amount of iodine from our range, at 350 micrograms per capsule – well within the safe limit estimated by the BDA.

There are over 10,000 species of seaweed worldwide, and the iodine levels can vary greatly
between species. Therefore, it is important to know and trust the products you are using.

We only use seaweed from our own dedicated seaweed production based in the pristine Scottish Outer Hebrides, and measure the iodine levels of every batch using independent laboratories. This means that we have a good, long term knowledge of the iodine levels in our seaweed, which are always consistent and safe.

Shipping FAQs

1. How do I know my order has been dispatched?

Open tab

Once your order is dispatched you will receive an email with the tracking details and a following email from our website to confirm that your order has been processed and is due to be dispatched. Our products typically arrive 2-3 days after being sent. We do monitor the tracking for each order, however if you have not received your order within a week, please contact us and we will look into it for you. We normally send our domestic orders through Evri UK.

2. Do you ship worldwide?

Open tab

We do ship worldwide but sometimes sending our products across the world can be costly and take time, so please bare this in mind. Although orders don’t normally incur tax, please be aware that any duty that is added is the responsibility of the buyer. For our worldwide shipping we typically use Royal Mail International Tracked.

3. What is your returns policy?

Open tab

We offer a 30 day money back guarantee if you do change your mind after trying the product. The items must be returned to us within 30 days of you receiving your order - once we receive your return, we will process a refund. This may take 3-5 working days to clear into your account. The customer is responsible for the return postage and we recommend sending it back to us tracked and not doing so is at your own risk. Additionally, if there are any errors or problems with delivery in regard to your order, you must notify us in writing within 30 days after the delivery date. We are not liable for any loss or damage if you fail to do this.

4. What do I do if the product is faulty?

Open tab

If the product(s) you received in your order are faulty or have been damaged during the delivery process, please notify us in writing within 30 days after the delivery date. We will not be liable for any loss or damage if you fail to do this. Please contact us if your product(s) is faulty.

5. I’m missing an item from my order/I’ve received the wrong order. What do I do?

Open tab

If there is an error with your order or you have received the wrong order/item, you must notify us in writing within 30 days after the delivery date so we can rectify the error. We will not be liable for any loss or damage if you fail to do this. Please contact us if you have any issues with your order.

SUBSCRIPTIONS FAQS

1. I have a subscription; how do I change my details?

Open tab

If you have a subscription, you can log into your account and update your details.
However, if you are having issues, please contact us.
Your subscription will renew automatically every 2 months (excluding Focus+ which is renewed once a month) but you can get in touch with us via email to change your details or cancel at any time.

2. Can I freeze my subscription?

Open tab

We appreciate that life isn’t always straight forward and there are many reasons why you may want to freeze your subscription. If you would like to freeze or cancel your subscription at any time, this can be done via your account. If you have any trouble at all, please don't hesitate to contact us.

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

*Please note - if you're checking out with a subscription, customers can login , or create an account with us to manage your subscription directly.
Your cart is currently empty.
Shop now
x