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FAQs

 

Product FAQs

1. Which product is best for me?

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All of Doctor Seaweed's Weed & Wonderful® range offer numerous benefits.

The culinary infused oils offer incredible flavours with unique pure sea goodness - great to cook with or for drizzling over a salad. The Intense Smoked Seaweed Infused Culinary Essence can transform a soup or add a smokey edge to scrambled eggs and seafood with only a few drops.

The supplements themselves are entirely natural and plant-based and contain no bulking agents or artificial ingredients. We do recommend you always read the ingredients of any supplements.

The key benefits offered by the supplements is a natural and essential source of iodine beneficial for thyroid health, cognitive function and immunity. Our Immunity+ product has additional plant based vitamins B12 and D3 to further support your immune health.

Check out the product pages for more details.

2. Are your products suitable for vegetarians and vegans?

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Yes, all of our products are suitable for vegetarians and vegans. They are also kosher and organic certified!

3. Do you sell seaweed powder and ingredients?

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We do sell seaweed powders and granules as ingredients through our PureSea® brand. However, the PureSea® range is available only as bulk ingredients for food and nutritional businesses. Please contact our ingredients division to find out more.

If you are looking to benefit from the pure sea health seaweed has to offer then have you considered taking our organic Scottish seaweed capsules? Just taking one to two capsules a day would be enough to ensure you were getting enough iodine to achieve your daily recommended amount.

4. Where can I buy the products?

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While you can buy our products directly from us, you can also buy them elsewhere and from some incredible retail partners we work with including:

• QVC

• Holland & Barrett

• Boots

• Yumbles

• The Food Market

• Amazon

• Lakeland

• Nature’s Health Box

5. How should I store the product?

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Doctor Seaweed's Weed & Wonderful® supplements are supplied in blister packs with in a box, and so can be kept wherever convenient for you. Our products are all about convenience and ease of use.

Our culinary infused oils are in beautiful glass bottles, and we recommend storing as you would any any other oil, at room temperature and away from sunlight. To keep it at its best, ensure you keep it tightly sealed.

6. When's the best time to take capsules and should I take them with or without food?

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As our supplements are simply incredibly nutritious foods and natural ingredients, simply placed in capsules for ease of use, they can be taken any time.

We do find many customers prefer to take them in the morning with breakfast. This is a good habit to get into and a great time to get all those nutrients into your daily diet. Furthermore, research has shown our seaweed can help manage blood sugar release - meaning a more sustained release of energy through the day.

7. How many capsules should I take?

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Each 0.5g capsule of both our Pure Seaweed and Immunity+ products contains 350μg of iodine.

For Pure Seaweed, we recommend taking one to two capsules daily, or as otherwise directed by a practitioner or medical professional.

For the Immunity+, one a day equally gives you plenty of iodine to ensure you get what you need, plus 100% of your B12 needs, and 200% of your D3 needs.

8. Can I take the capsules with other medication?

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You should think of our supplements as simply really nutritious, natural foods and ingredients placed into capsules for easy of use and convenience.

They are not medical or pharmaceutical drugs and, are are fully natural with no added iodine or fortification in anyway to increase Iodine levels; taking a capsule is the same as eating 0.5g of the right type of seaweed as a food.

The natural levels of iodine allow for European Food Standards Agency health claims that our supplements support normal thyroid function and the production of thyroid hormones.

We have many customers on a variety of medication who use the supplements with no reported issues. The natural and pure nature of our supplements is one of the reasons customers are attracted to our products.

However, please do consult with your doctor or medical professional if you have any specific concerns as we cannot know your wider medication or personal health conditions.

9. Can I use the capsules in another way i.e. using them for cooking?

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Sure! Doctor Seaweed's Weed & Wonderful® is all about making it easy to fall in love with seaweed, and demonstrating that seaweed isn't weird...it's wonderful!

The capsules can be easily opened and the ingredients are nothing but pure seaweed and other natural ingredients (e.g. in the Immunity+).

Adding to smoothies, sauces and other foods can be done if you, or perhaps children, find it difficult in swallowing capsules.

10. What happens if I forget to take a supplement one day?

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No problem! We know life can be busy and from time to time you will forget to take your daily capsule(s). Missing the odd one won’t be an issue especially if you consume other food sources that contain iodine such as white fish and dairy. We do recommend that you don’t exceed the suggested dose, so if you miss a day just continue taking as normal. We recommend taking one to two capsules daily of our Pure Seaweed and one capsule of our Immunity+ unless directed otherwise.

11. Can I take Doctor Seaweed's Weed & Wonderful Pure Seaweed capsules and the Immunity+ capsules together?

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As we recommend 1 to 2 capsules of the Pure Seaweed supplements per day, you can choose to take one of each of the Pure Seaweed and Immunity+ capsules each day. This would give you the same amount of seaweed as 2 capsules of the Pure Seaweed supplement plus the vitamins B12 and D3 in the Immunity+ supplement. Should you have any further questions, please do not hesitate to contact us. As always, please follow the directions on pack, or as directed by a practitioner or medical professional. 

12. Are your products suitable for people with seafood allergies?

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The seaweed used in our supplements is tested by batch for fish and crustaceans, with none detected. We also have special ways we process the seaweed to reduce the risk of allergens and hence are confident of them being free of these allergens. However, customers must be aware that seaweed is wild harvested from the sea, and if they have particular concerns should contact us directly to discuss further or avoid taking. Other ingredients found in the supplements and culinary oils are also allergen free.

13. In the Immunity+ Supplement, what level of IU's is Vitamin D3? is your Vitamin D3 equivalent

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The Vitamin D3 in our Immunity+ Seaweed Capsules is 10μg (micrograms) which is the equivalent to 400 IU's (International Units).

14. What if I’m taking other supplements?

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As the seaweed in our supplements is a natural wholefood, there are other minerals present. However, these levels are not significant enough, per capsule, to contribute to your daily intake. Providing you don’t exceed NRV (Nutrient Reference Value) or haven’t been told by a doctor to avoid certain vitamins, it is safe to take our capsules in conjunction with other supplements.

If you do have any specific concerns regarding vitamins or supplements we do advise you speak to your doctor.

Health FAQs

1. What are the benefits of taking the supplements?

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Seaweed is incredibly nutrient dense - and Doctor Seaweed has focussed on just one species out of the 10,000 available globally due to its nutritional benefits and sustainable supply.

Our seaweed outperforms many other foods gram for gram for its nutritional content.

The main focus for us however, is iodine. Seaweed is naturally rich in iodine and is also the only natural vegan good source. Iodine is essential for the thyroid to function properly. People with an underactive thyroid (hypothyroidism) may suffer from tiredness, weight gain or difficulty in losing weight, sensitivity to cold, and report having a slow thought processes and a poor memory. In addition to that, there is research to support that our seaweed can help with weight and blood sugar management.

Our Immunity+ supplements have additional natural and plant based vitamins B12 and D3 to help support your immune health, plus other benefits too. Check out the product pages to learn more.

Remember - seaweed is not just seaweed. There are many different types, and it is important whatever product you use that you know where it is from, what the nutritional properties are and that you are confident in the supply. As Doctor Seaweed has his own dedicated supply and production, each batch is well tested for safety and nutritional properties. Everything is know from sea-to-store!

2. I have an underactive thyroid, can I use the capsules?

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You should think of our supplements as simply really nutritious, natural foods and ingredients placed into capsules for easy of use and convenience.

They are not medical or pharmaceutical drugs and, are fully natural with no added iodine or fortification in anyway to increase Iodine levels - taking a capsule is the same as eating 0.5g of the right type of seaweed as a food.

The natural levels of iodine allow for European Food Standards Agency health claims that our supplements support normal thyroid function and the production of thyroid hormones, amongst other approved claims.

We have many customers on a variety of medication, and specifically thyroid medication such as thyroxine, and who use the supplements with no reported issues.

The natural and pure nature of our supplements is one of the reasons customers are attracted to our products.

However, please do consult with your doctor or medical professional if you have any specific concerns as we cannot know your wider medication or personal health conditions.

3. I have an overactive thyroid, can I use the capsules?

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Although having an overactive thyroid is less common that an underactive thyroid, we do have customers who love our supplements to give a natural iodine source and the wider benefits.

There may be questions around your sensitivity to iodine, and so please do check with your doctor or medical professional.

Please think of our supplements as simply really healthy and nutritious food and ingredients, placed into capsules for ease of use and convenience. Also, it may be helpful to note that one of our Pure Seaweed capsules contains around as much iodine as a portion of haddock, and it should be thought of in the same way you may approach eating fish or dairy as iodine sources.

As we do not know your medical background and are not medical doctors, we would always recommend consulting with a health professional where you think it is needed.

4. Can the capsules help me with weight loss?

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Weight loss is something quite subjective (and very difficult!) at times.

Our supplements have natural iodine, which supports a high energy yielding metabolism - effectively meaning how efficiently you convert food to energy.

Doctor Seaweed also partners with UK university medical schools on research around our seaweed for weight and blood sugar management, and which has some really positive results.

Please explore our testimonials as well for customer experiences on this, as well as the likes of Jamie Oliver and his experiences with seaweed!

5. Is the seaweed safe?

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Our seaweed is sustainably sourced from the pristine sea lochs of the Scottish Outer Hebrides. Water quality is monitored by the relevant authorities, and we also test every batch for relevant heavy metals and periodically for other possible pollutants using independent accredited laboratories.

Tests are always well within EU/UK limits of safety.

6. Can I take the capsules when pregnant?

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The World Health Organisation recommend a higher level of iodine whilst pregnant, and iodine is essential for foetal development.

This is especially important if your diet has limited amounts of white fish and dairy - so certainly if you are on a plant based diet.

The natural iodine in our seaweed supplements supports the normal development and growth in children.

A study also highlights how natural sources of iodine (food sources such as our seaweed, as opposed to artificial supplements) can be safer and better for pregnant women - before, during and after pregnancy.

Doctor Seaweed's wife (Mrs Seaweed?!) has taken the supplements for all of her 3 pregnancies and swears by them. Read more here from an article written about her.

7. How do you know how much Iodine is in each capsule?

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We measure every batch for iodine using independent laboratories, and using seaweed from our own dedicated seaweed production based in the pristine Scottish Outer Hebrides. As such, we have a good and long term knowledge of iodine levels.

Each 0.5g capsule of our Pure Seaweed and Immunity+ supplements typically contains 350 micrograms of iodine.

Iodine levels can vary within seaweed from species to species (there are over 10,000 worldwide). Therefore, it is important to know and trust the products you are using.

Doctor Seaweed and our wider team are always on hand to answer questions you may have.

Shipping FAQs

1. How do I know my order has been dispatched?

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Once your order is dispatched you will receive an email with the tracking details and a following email from our website to confirm that your order has been processed and is due to be dispatched. Our products typically arrive 2-3 days after being sent. We do monitor the tracking for each order, however if you have not received your order within a week, please contact us and we will look into it for you. We normally send our domestic orders through Hermes UK.

2. Do you ship worldwide?

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We do ship worldwide but sometimes sending our products across the world can be costly and take time, so please bare this in mind. We have customers from China, Australia, and America. Although orders don’t normally incur tax, please be aware that any duty that is added is the responsibility of the buyer. For our worldwide shipping we normally use the Royal Mail.

3. What is your returns policy?

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If you change your mind you can return your items as long as they are unopened within 14 days of receiving your order. The customer is responsible for the return postage and we recommend sending it back to us tracked and not doing so is at your own risk. Additionally, if there are any errors or problems with delivery in regard to your order, you must notify us in writing within 14 days after the delivery date. We are not liable for any loss or damage if you fail to do this.

4. What do I do if the product is faulty?

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If the product(s) you received in your order are faulty or have been damaged during the delivery process, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this. Please contact us if your product(s) is faulty.

5. I’m missing an item from my order/I’ve received the wrong order. What do I do?

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If there is an error with your order or you have received the wrong order/item, you must notify us in writing within 14 days after the delivery date so we can rectify the error. We will not be liable for any loss or damage if you fail to do this. Please contact us if you have any issues with your order.

Subscriptions FAQs

1. I have a subscription; how do I change my details?

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If you have a subscription, you can log into your account and update your details.
However, if you are having issues, please contact us.
The subscription will renew automatically every 3 months but you can get in contact to
change your details or cancel at any time.

2. Can I freeze my subscription?

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We appreciate that life isn’t always straight forward and there are many reasons why you may want to freeze your subscription. If you would like to freeze your subscription then just contact us.

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