At Doctor Seaweed, we stand by the quality and effectiveness of our products. That’s why we offer a 90-Day Money-Back Guarantee to ensure your satisfaction. If you are not completely happy with your purchase, you may request a refund under the following conditions:

1. Eligibility

The guarantee applies only to first-time purchases made directly from the Doctor Seaweed official website.
Customers must use the product as directed for at least 30 days before requesting a refund.
Refund requests must be submitted within 90 days of the purchase date.

2. Refund Process

To request a refund, contact our customer service team at hello@doctorseaweed.com with your order number and a brief explanation of why the product did not meet your expectations.
We may require you to return the empty or unused portion of the product before processing your refund.
Refunds will be issued to the original payment method within 10-14 business days after approval.

3. Exclusions

The guarantee applies only to the first purchase of a product and is limited to one refund per household.
Shipping fees (if applicable) are non-refundable.
Bulk orders, and subscription orders after the first cycle are not eligible for a refund under this guarantee.
Refunds will not be issued for products that were purchased from third-party retailers.
Return shipping is to be at your own expense.

4. Changes to the Policy

Doctor Seaweed reserves the right to modify or discontinue this guarantee at any time without prior notice. Any changes will be reflected on our website.

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